by Aaron Wise | Dec 11, 2020 | Restaurant
Two restaurant industry experts share their insights regarding the state of the restaurant industry. Debby Soo, OpenTable’s new CEO, discussed on television her outlook for U.S. restaurants amid the COVID-19 downturn. She also added thoughts on Canadian operations....
by International Associations | Dec 10, 2020 | Marketing
You Can Easily Achieve Brand Loyalty Customer loyalty is the key to your brand’s success. That’s why companies work so hard to build their brand. It’s all about creating loyal customers. Some companies have a reputation that brings their customers back,...
by International Associations | Dec 8, 2020 | Customer Experience
Be as Easy as Ordering Pizza Years ago when I ran an Oil and Gas well testing company we worked a lot of long days with frequent calls to Domino’s to feed my crews. It was easy to grab your phone and order some pizza’s for my guys. I would just pick up the...
by Adam Reiner | Dec 7, 2020 | News
If you’ve never worked in a restaurant before, it’s difficult to understand the unique challenges you face trying to make guests happy over the holidays. Restaurants become theaters for epic family drama, tragedies of Shakespearean proportions that bubble over the...
by International Associations | Dec 4, 2020 | Customer Experience
It Was the Right Thing to Do Customer Service is something most companies pay a lot of attention to. When it comes to taking care of customers, sometimes people go a little further than expected. When asked why, their response is often to say, “It was the...
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