by Justine Nightingale | Sep 16, 2021 | Business
The pandemic presented an opportunity for restaurant delivery services. Did you know that more than 60% of consumers in the United States say they order food for delivery once a week? For most of your restaurant customers, delivery is an expected service. Today’s...
by International Associations | Sep 9, 2021 | Customer Experience
Why Your Customer Experience Shouldn’t Have Surprises! Many people believe that surprise and delight is a great customer service practice. Is it really? The accepted concept behind surprise and delight is that you surprise your customer with a level of service...
by International Associations | Sep 1, 2021 | News
Thursday was a big day for drone delivery, as chicken chain El Pollo Loco and retail giant Walmart both announced new airborne initiatives. The former said it will use drones from Tel Aviv-based Flytrex to deliver food to customers’ homes in Southern California...
by hlalley@technomic.com (Heather Lalley) | Sep 1, 2021 | News
5 THINGS TO KNOW ABOUT: SOUTHERN CLASSIC CHICKEN How a 35-year-old fried chicken chain is getting prepped for franchising. By Heather Lalley on May 25, 2021 Facebook Twitter LinkedIn Photo courtesy Southern Classic Chicken Buzzworthy Brands is a bi-weekly Restaurant...
by hlalley@technomic.com (Heather Lalley) | Sep 1, 2021 | News
OUTDOOR DINING GOES FROM STOP-GAP TO FULL-TIME Around the country, cities are building on the al fresco dining programs they hastily launched last year to keep restaurants afloat during the pandemic. By Heather Lalley on May 21, 2021 Facebook Twitter LinkedIn Photo:...
