by International Associations | Sep 9, 2021 | Customer Experience
Why Your Customer Experience Shouldn’t Have Surprises! Many people believe that surprise and delight is a great customer service practice. Is it really? The accepted concept behind surprise and delight is that you surprise your customer with a level of service...
by International Associations | Aug 12, 2021 | Social Media
To err is human, and behind every great business social media presence is a human (or several). We all make mistakes, and the same is true with social media management. However, while a hashtag typo or an incorrect link can (and likely will) happen as you market your...
by International Associations | Aug 1, 2021 | Marketing
As a restaurant owner or manager, you want to drive new customers into your restaurant. You may also want to increase the loyalty and retention rate of your current customers. One option that hits both of those marketing goals is the restaurant coupon. By offering...
by International Associations | Jul 30, 2021 | Restaurant
Global cuisines have been gaining popularity over the past few years—and when it comes to delivering on the experience, authentic flavor is non-negotiable. According to Technomic’s 2020 Global Food and Beverage Consumer Trend Report, nearly half of consumers—47%—say...
by pcobe@winsightmedia.com (Patricia Cobe) | Jul 27, 2021 | Dining
The latest data from the Produce for Better Health Foundation reveals that Americans are eating less vegetables and fruit.By Patricia Cobe on Mar. 01, 2021 Despite the push for plant-forward plates, Americans are eating less fruits and vegetables than they did 15...
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