by Fresh New England | Dec 23, 2020 | Covid-19
You’re not alone if you’re avoiding trips to your local grocery store for food right now. Most grocers, shops, and restaurants are happy to provide curbside pickup. If you haven’t tried this option yet, it’s worth it. You simply order online or send an email, schedule...
by Adam Reiner | Dec 23, 2020 | Restaurant
Chefs are speaking out with a greater sense of urgency and we should listen Food and politics have always been inseparable. The writer Alicia Kennedy addressed the topic recently in her weekly newsletter, in which she questions what people mean when they say “food is...
by International Associations | Dec 22, 2020 | Customer Experience
Make Your Customer Service Memorable and Remarkable Today, much of the customer service focus is on how technology can make a customer experience better. Data personalization, artificial intelligence and many others are driving the future of customer service....
by Adam Reiner | Dec 21, 2020 | Restaurant
Restaurants Need More From You Than Your Money As with most consumerist pursuits in America, we think of dining out transactionally. A restaurant visit is a decision to pay for culinary pleasure, where our senses are centered in the delivery of nourishment beyond what...
by Dayne Shuda | Dec 18, 2020 | Restaurant
It’s important to respond to all reviews, both positive and negative. Negative restaurant reviews can hit anyone. If you own or manage a restaurant, you work hard every single shift to make sure you are serving the best tasting food. You also work hard training your...
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