by International Associations | Nov 2, 2020 | Customer Experience
5 Ways to Create Customer Loyalty It’s the Holy Grail for every business, we all realize how important it is to create customer loyalty. Loyal customers is what companies work hard for, your business survival depends on your ability to create loyal customers....
by Aaron Wise | Nov 1, 2020 | Restaurant
“We’re doing a lot more sanitation. Everybody’s wearing masks. We closed our dining room.” So began our phone conversation last week with Ohio chef Jordan Hamons, enumerating practices that nearly all restaurant owners in the country have been forced to adopt this...
by Aaron Wise | Oct 25, 2020 | Restaurant
Two months since our last report on restaurant statistics, restaurant industry sales continue to whipsaw. In April, sales from Food Services & Drinking Places (NAICS code 722) totaled $30 billion, a collapse of -53% versus April 2019. By June, sales had increased...
by Dayne Shuda | Oct 24, 2020 | Restaurant
Tap your local area with creative strategies to increase revenue. You’ve spent time, money, and a lot of effort to get your restaurant off the ground. Every day you go to work hoping and expecting to see more actual diners inside your restaurant excited to sample your...
by Aaron Wise | Oct 21, 2020 | Restaurant
It is earnings week; more blue chip companies report second quarter fiscal results this week than any other week. Today on national radio, senior restaurant analyst Michael Halen discussed disappointing earnings reports from McDonald’s (NYSE:MCD) and Starbucks...