Cloud Kitchens Become Green Shoots Within Restaurants

Cloud kitchens, also known as ghost kitchens, are virtual restaurant brands that have distinct listings on food delivery apps, yet share a physical kitchen with other “restaurants.” For example, the in-app DoorDash listing for It’s Just Wings is actually a cloud...

New Norms for Restaurants Will Become Permanent

Restaurant owners now understand that the dining changes caused by COVID-19 will persist through 2021. Dining will not return to normal; dining will develop a new normal. COVID-19 has disrupted the restaurant industry more than any other, with seated diners fully 99%...

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