by International Associations | Apr 13, 2021 | Customer Experience
Customer Service is About Expectations I’ve spent my career working in several diverse industries. From the oil fields, through new home sales, new home construction, real estate sales, mortgages, and insurance. The common thread that binds all of my...
by International Associations | Jan 19, 2021 | Customer Experience
You’re not alone if you’re avoiding trips to your local grocery store for food right now. Most grocers, shops, and restaurants are happy to provide curbside pickup. If you haven’t tried this option yet, it’s worth it. You simply order online or send an email, schedule...
by International Associations | Dec 22, 2020 | Customer Experience
Make Your Customer Service Memorable and Remarkable Today, much of the customer service focus is on how technology can make a customer experience better. Data personalization, artificial intelligence and many others are driving the future of customer service....
by International Associations | Dec 8, 2020 | Customer Experience
Be as Easy as Ordering Pizza Years ago when I ran an Oil and Gas well testing company we worked a lot of long days with frequent calls to Domino’s to feed my crews. It was easy to grab your phone and order some pizza’s for my guys. I would just pick up the...
by International Associations | Dec 4, 2020 | Customer Experience
It Was the Right Thing to Do Customer Service is something most companies pay a lot of attention to. When it comes to taking care of customers, sometimes people go a little further than expected. When asked why, their response is often to say, “It was the...
by International Associations | Dec 2, 2020 | Customer Experience
You Can Build a Business Others Love Recommending Do you rely on word of mouth marketing to promote your business? Are you wondering how to get more people to recommend your product or service? Would you like to learn how to build a business that others...
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