News & Events
Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architectoeaque ipsa quae ab illo inventore.
7 Design Ideas to Give Your Restaurant Website a Boost?
Does Your Restaurant Website Seem Dated? Your restaurant has a certain ambiance and vibe. From your theme to the layout of your tables, the design of your restaurant, and your lighting, your brick-and-mortar restaurant tells your customers what they can expect...
Why higher gas prices are another drag on food delivery
The Real Reason Behind Surging Gas Prices Gasoline prices have risen significantly in recent months. What’s behind the price spike? Is it the cancelation of the Keystone XL pipeline? Is it the supply disruptions from COVID-19? Is it Russia invading Ukraine? There are...
3 ways to elevate beverage service
In a post-lockdown restaurant industry, with dining rooms reopening and consumers venturing back out, it will be as important as ever for restaurant operators to provide a top-tier experience for their customers. Many restaurants have streamlined their menus,...
Is inflation killing your customers restaurant spending?
Fifty percent of consumers say inflation has already sapped their financial situations. About two-thirds of American consumers say they’ll cut back on dining out if their financial situations should worsen, a turn that half say is already underway because of galloping...
Japanese green tea, a refreshing option for diner sobriety
Green Tea Demand has Exploded “The demands of Japanese green tea as a non-alcoholic beverage are increased not only in household consumption but also restaurant consumption among the sober-curious, a group of people who don’t drink alcoholic beverages or consume fewer...
How You Can Expand Your Restaurant’s Digital Footprint
Why You Need to Expand Your Digital Footprint Though society had gradually become more and more technology oriented over the years, nobody could have predicted the breakneck speed at which it would shift into the digital space when the COVID-19 pandemic hit...
How these chains inspired the ultimate act of customer loyalty
Would you get a restaurant brand tattoo? Shake Shack is hopping on the bitcoin bandwagon. And restaurants are giving the hard sell to St. Patrick’s Day, after a long pandemic pause. Photograph: Shutterstock Consumers express their brand loyalty in lots of different...
10 Twitter Post Ideas Help You Reach More Customers
Today, you must have a business social media strategy if you want your business to survive. Social media has penetrated to the core of everything we do and provides an unparalleled way for you to promote your business. With over 192 million active users Twitter is...
What is the key to increasing your average order size
If we told you that the key to an increased check average was in the upsell you’d probably stop reading. But this isn’t about that. In fact, at this point, if your servers don’t know how to upsell then why did you hire them? We’re just going to say it: we believe that...
15 Facebook post ideas to increase your customer engagement
Coming up with unique restaurant Facebook post ideas can be a daunting task. Getting your restaurant’s Facebook followers to engage on those posts can be even more difficult these days. However, it’s more important now than ever before. News feeds are becoming...
How to avoid the mistakes that cause restaurant failures
The restaurant industry is a notoriously difficult business. Chances are you’ve already heard the frequently quoted adage which states that most new restaurants don’t even make it past the first year. In fact, this statement is born out of a study done at Ohio State...
How search engine optimization can help your restaurant
Owning a restaurant means that you have tight profit margins. In order to drive sales, you need to get the word out about your business and entice customers to come in and dine with you. To make the most of your advertising dollars, you can use search engine...
How to make your restaurant stand out from the competition
With so many culinary options and different dining styles available to customers these days, competition in the restaurant industry is fiercer than ever. To build a thriving, successful, and long-term business in food service, restauranteurs have to start getting...
7 Benefits to Operating a Fully Automated Kitchen
Operating fully automated kitchens can help your restaurant grow. You may have heard of fully automated kitchens, but since they’re relatively new, you might not know exactly what they are. An automated kitchen uses robots to do the cooking for you. It can free up...
15 Instagram Restaurant Post Ideas to Grow Your Sales
Your customers are using Instagram every day. And, with more than one billion active users, you’ll find this platform is an ace at creating engagement with your target audience. In fact, did you know that Instagram user engagement with brands is 84 times higher on...
How User Generated Content Can Grow Your Restaurant
One of the cheapest and easiest ways to put your restaurant on the map and acquire new customers is to rely on user-generated content. Especially if you’re a beginner restauranteur, you shouldn’t miss out on the opportunity to involve your customers and followers in...
Consumers are seeking healthier plant based diets
The pandemic brought health to the forefront of many consumers’ minds—and not just in relation to COVID-19 itself. Health-conscious consumers are increasingly seeking ways to promote wellness across all aspects of their lives, and unsurprisingly, eating a healthy diet...
5 Email Marketing Best Practices for Restaurants
5 Ways to Super Charge Your Restaurants Email Marketing Corporate chains are taking over more and more of the restaurant market each year. This makes it more difficult for independent businesses to connect with an audience. How can you possibly separate your...
Digital Signage Builds Customer Engagement and Loyalty
How to Use Digital Signage to Engage Customers and Sell More Whether you are trying to increase foot traffic, sell through a line or get each customer to spend more with you, digital signage is the answer. It is an extremely powerful advertising medium....
Restaurants that emphasize culture are winning the labor war *
Emphasize Culture and Win the Labor War How MOD Pizza, Jersey Mike’s and others developed their proposition based on people. The term “workplace culture” might conjure up images of themed dress-up days, employee of the month plaques or a pizza lunch on the company’s...
Restaurants are giving menus a seasonal refresh *
A Successful Menu Refresh Can Enhance Your Customer Experience Establish what’s selling Restaurants have the opportunity to keep customers enticed in various ways, not least of which being the chance to update or change up their menus from time to time. Menu rotation...
10 Appetizers That Your Diners Are Craving Right Now *
You can draw your customers into the overall experience with your appetizer selection. People order appetizers at your restaurant for many different reasons. Some people simply want a smaller meal. They are controlling calories, and your appetizer menu is a good...
How Restaurants Are Doing More With Less *
Restaurants Are Doing a Lot More With Less In March 2020, the industry woke up to a new reality, rife with massive changes, layoffs, furloughs, and hard business decisions to triage a wounded hospitality and service community. The pandemic has been nightmarish for a...
Around the globe food trucks go into overdrive *
Because of the pandemic, restaurant chains around the globe are taking their food on the road. Food trucks had faded from the spotlight in the last few years. But the prolonged global pandemic has provided the right environment for their comeback. Restaurant chains...
Restaurant Dry-aging chambers are a menu game-changer *
Food connoisseurs and meat foodies want to experience a perfectly dry-aged steak that will look, feel and taste incredible. However, most restaurants order their dry-aged meat already prepared or age their meat in a dedicated back room for meat. However, the...
7 Signs Your Restaurant Website Needs an Upgrade *
When was the last time you actually took a hard look at all aspects of your restaurant operations? I'm willing to bet that it’s been too long. You probably have a restaurant website. It has photos, and includes an online menu. Does your restaurant website work for...
6 Ways to Reward Your Hardworking Restaurant Staff *
Reward your staff to improve employee morale. Did you know the benefits of team building are far reaching? When you have a restaurant with high employee morale, that trickles down to your customers. That in turn creates loyal customers and improved profits. (tweet...
10 Restaurant Twitter Post Ideas to Reach More Customers *
Social media is one of the greatest advertising tools for promoting any restaurant. Today, it’s practically mandatory to have a social media strategy to survive as a business. Twitter is currently one of the top social media platforms with over 192 million active...
How $15 went from a labor dream to an industry standard *
More cities and states are taking their minimums to $15. Big companies are raising their wages in advance of those moves. The impact has changed the economics of the industry. Photograph by Andrew Kelly for Reuters The $15 wage has come a long way since the...
What you need to know about customer lifecycle loyalty *
With 2020 in the rearview mirror, the new normal is here to stay—and with it, many remaining challenges for brands. As so many guests pivoted to digital channels for contactless ordering, payment and pick up, restaurants have had to shift their focus from traditional...
Blueberry Pound Cake *
Blueberry Pound Cake - New England Today Easy and elegant, this blueberry pound cake is studded with wild Maine blueberries tossed in cinnamon and sugar, then topped with a sweet glaze. Ingredients Cooking spray 2 cups fresh blueberries (or frozen blueberries) 2...
How restaurants view vaccination mandates *
Restaurants are navigating vaccine mandates during one of the most challenging hiring environments in decades. Some have opted to encourage workers to be vaccinated, while others have had to mandate the shot due to local policies. Between enhanced unemployment...
The Food Media Needs To Do Better *
If you need a reminder of how easy it is for the restaurant industry to revert to its old, nasty habits, follow Chef Eric Rivera’s Twitter feed. Rivera was recently anointed one of Food & Wine Magazine’s “25 Game Changers” in the restaurant world, but he often...
How Daily Lunch Specials Can Drive New Patrons *
Bring a new group of patrons to your restaurants with lunch specials. More than 90% of American workers buy their lunch out at least once a week. This is a great target audience for your restaurant and a great way to build your business. In this article, we look at...
How restaurants are boosting catering sales *
Photo courtesy of Cracker Barrel Customers have long turned to Cracker Barrel to cater family events, parties, business meetings, even weddings with the brand’s signature country-style food. All that came to an abrupt halt last March. The timing was...
Old-Fashioned Apple Pandowdy *
An old-fashioned favorite, the pandowdy is, by definition, a cooked fruit dessert sweetened with maple syrup or molasses and topped with a pie pastry. The name refers to the act of “dowdying” the crust — that is, breaking it up with a knife and pressing it into the...
The Key to Long-Term Traffic and Profit for Your Blog
The post The Key to Long-Term Traffic and Profit for Your Blog appeared first on ProBlogger. This post is based on episode 201 of the ProBlogger podcast. “How do you create content that goes viral?” I remember getting this question from a new blogger. They wanted a...
Increasing Your Restaurant Delivery Profits *
The pandemic presented an opportunity for restaurant delivery services. Did you know that more than 60% of consumers in the United States say they order food for delivery once a week? For most of your restaurant customers, delivery is an expected service. Today’s...
Why “Delight” is Better Than “Surprise and Delight” *
Why Your Customer Experience Shouldn’t Have Surprises! Many people believe that surprise and delight is a great customer service practice. Is it really? The accepted concept behind surprise and delight is that you surprise your customer with a level of service...
Drone Delivery, Small Step or Game Changing *
Thursday was a big day for drone delivery, as chicken chain El Pollo Loco and retail giant Walmart both announced new airborne initiatives. The former said it will use drones from Tel Aviv-based Flytrex to deliver food to customers' homes in Southern California this...
5 things to know about: Southern Classic Chicken
5 THINGS TO KNOW ABOUT: SOUTHERN CLASSIC CHICKEN How a 35-year-old fried chicken chain is getting prepped for franchising. By Heather Lalley on May 25, 2021 Facebook Twitter LinkedIn Photo courtesy Southern Classic Chicken Buzzworthy Brands is a bi-weekly Restaurant...
Outdoor dining goes from stop-gap to full-time
OUTDOOR DINING GOES FROM STOP-GAP TO FULL-TIME Around the country, cities are building on the al fresco dining programs they hastily launched last year to keep restaurants afloat during the pandemic. By Heather Lalley on May 21, 2021 Facebook Twitter LinkedIn Photo:...
Comfort-seeking customers flocked to chicken chains in 2020
Comfort-Seeking Customers Flocked to Chicken Chains in 2020 05/24/2021 This article was written by Patricia Cobe for Restaurant Business. Looking back at 2020, it wouldn’t be wrong for food historians to call it “the year of the fried chicken sandwich.” No fewer than...
How to make cleaning and sanitization more efficient
HOW TO MAKE CLEANING AND SANITIZATION MORE EFFICIENT Sponsored content from our partner Ecolab on May 18, 2021 Facebook Twitter LinkedIn Photograph: Shutterstock Sanitation and cleanliness are playing a bigger role than ever in the wake of the pandemic—and consumer...
How restaurants have adjusted—and continue to adjust—to the new normal
HOW RESTAURANTS HAVE ADJUSTED—AND CONTINUE TO ADJUST—TO THE NEW NORMAL Sponsored content from our partner Ecolab on Mar. 03, 2021 Photograph: Shutterstock Facebook Twitter LinkedIn The COVID-19 pandemic has had a major impact on the restaurant and foodservice...
Independent restaurateurs are embracing ghost kitchens
INDEPENDENT RESTAURATEURS ARE EMBRACING GHOST KITCHENS Chef-driven virtual concepts are breaking into this chain-dominated segment.By Patricia Cobe on Mar. 12, 2021 Facebook Twitter LinkedIn Photo courtesy of Shai Franklin Becker believes in the power of ghosts. The...
OpenTable’s new tool helps restaurants combat flaky guests *
OpenTable is giving restaurants a new way to combat flaky guests. The reservations company will soon allow restaurants to label customers as potential no-shows based on past behavior so they can be proactive about confirming the reservation. It builds on OpenTable's...
10 social media mistakes and how to avoid them *
To err is human, and behind every great business social media presence is a human (or several). We all make mistakes, and the same is true with social media management. However, while a hashtag typo or an incorrect link can (and likely will) happen as you market your...
5 reasons the Lobster dinner is better than the Lobster roll *
5 Reasons Why the Lobster Dinner Is Better Than the Lobster Roll – Mike Urban, New England Today I’ve been on the New England seafood trail intensively for the past seven summers, and I’ve had more wonderful gustatory experiences than anyone can reasonably expect in a...
You Can Get More Subscribers, Followers and Connections P
Over the past few weeks I’ve been talking about warming up your readers and turning them into raving fans. So far I’ve talked about getting the word out about your new blog, and getting those first-time visitors interested in your blog and what you have to say. This...